Privacy policy

At JettyPop, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We are a small, family-run business and we treat your information the way we'd want our own to be treated.

What We Collect

When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information. Payment details are processed securely through Shopify Payments and we never store your full card number on our servers.

When you browse jettypop.com, we automatically collect certain information about your device and browsing behavior through cookies and analytics tools. This helps us understand how people use our site so we can make it better.

How We Use Your Information

To process and fulfill your order

To send order confirmations and shipping updates

To respond to your questions and customer service requests

To send marketing emails if you have opted in (you can unsubscribe anytime)

To improve our website and product offerings

To comply with legal obligations

Sharing Your Information

We do not sell your personal information. Ever. We share your information only with trusted third parties who help us run our business — including Shopify (our store platform), shipping carriers (USPS, UPS), and email marketing tools. These parties are contractually required to protect your information.

Cookies

We use cookies to keep your cart active, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of our site may not work properly without them.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, email us at hello@jettypop.com and we will respond within 5 business days.

Data Retention

We retain your order information for as long as necessary to fulfill legal and tax obligations (typically 7 years). You may request deletion of your account and personal data at any time, subject to these obligations.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at hello@jettypop.com.